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高德指新服務「車費保鑣」來港半年 的士客戶投訴率降逾四成

Future Wealths
Future Wealths
11 11 月, 2025
One Min Read
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阿里巴巴（9988）旗下高德最新數據顯示，近半年來，在「車費保鑣」等新服務的助力下，高德合作的香港的士車隊客戶投訴比率按年大幅下降逾四成，超過九成的車費問題在乘客投訴前即被系統主動發現並獲妥善解決。

原文: https://finance.mingpao.com/fin/instantf/20251111/1762853890192/%e9%ab%98%e5%be%b7%e6%8c%87%e6%96%b0%e6%9c%8d%e5%8b%99%e3%80%8c%e8%bb%8a%e8%b2%bb%e4%bf%9d%e9%91%a3%e3%80%8d%e4%be%86%e6%b8%af%e5%8d%8a%e5%b9%b4-%e7%9a%84%e5%a3%ab%e5%ae%a2%e6%88%b6%e6%8a%95%e8%a8%b4%e7%8e%87%e9%99%8d%e9%80%be%e5%9b%9b%e6%88%90

Last Update: 11 11 月, 2025

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